Staying Connected Throughout Your Child’s Journey

At Village Early Learning, we believe strong communication helps families stay connected with their child’s experiences, progress and everyday moments. We use a combination of personal conversations and digital platforms to keep families informed and involved.

How We Communicate with Families

Our communication with families includes:

  • Daily conversations at drop-off and pick-up
  • Parent-educator meetings
  • Secure digital updates through Storypark
  • Phone and email updates when required
  • Newsletters, centre updates and event invitations

These regular touchpoints help families stay connected with their child’s day and maintain open communication with educators.

Storypark - Your Child’s Learning Journal

Storypark is our secure family communication platform where you can follow your child’s learning journey beyond the centre. Through Storypark, families can access:
  • Daily photos of learning experiences (with family permissions)
  • Learning stories and observations
  • Updates on your child’s interests, progress and development
  • Program highlights and learning reflections
  • Centre updates and announcements

Your centre will send you an invitation to join Storypark during the enrolment process. Once connected, you can view updates, celebrate milestones and continue conversations about your child’s learning at home.

Kidsoft - Bookings, Statements and Payments

Kidsoft helps families manage their enrolment and account information in one convenient platform.

Through Kidsoft, families can:

  • View and manage bookings
  • Access statements and account information
  • Manage payments and billing details
  • Update relevant enrolment information

Partnering with Families

Families are an important part of each child’s learning journey. We encourage families to share information about routines, interests, culture and changing needs so our educators can provide care that reflects each child’s individual needs.

By working together through regular conversations and ongoing communication, families and educators create consistency between home and Village.

Stay Connected with Village

Our team is always here to support your family. Whether you need help accessing your platforms, have questions about your child’s updates or would like to connect with your centre, we’re here to assist.